01Acquisition
"Scaling ads for cold traffic profitably — CAC keeps climbing."
Get an operator to read your acquisition and name where the next profitable dollar comes from.
For DTC & ecommerce founders
Hire an ecommerce consultant who’s actually run a store.
Skip the generic agency and the theory. Book a 1:1 with a founder or operator who has already scaled the kind of ecommerce business you're building — then keep them on as your ongoing advisor as you grow.
500+ mentors · 10,000+ sessions delivered · 4.99/5 average rating
Learn how the best consumer brands are built
Sound familiar?
The problems ecommerce founders bring us every week.
02Retention
"There's a big drop-off between month 0 and month 1 and we can't figure out why."
Retention is the #1 lever founders ignore. Fix the leak with someone who has built subscription and repeat revenue at scale.
03The plateau
"Scaling from $300k/mo → $5m/mo while keeping service quality."
Break the next ceiling with someone who has personally taken a brand through it.
04Margin
"Net profit is stuck at 10–12% and we need the next point of margin."
Operators who have squeezed margin out of COGS, fulfillment and pricing — without killing growth.
05New channel
"We have zero experience with Amazon / retail and everyone says it's a different beast."
Pressure-test the expansion with a founder who has already cracked the channel you're eyeing.
06Operations
"Our ops and support haven't evolved while the rest of the business grew."
Scale the back of the business — fulfillment, support, team — without it breaking under you.
How MentorPass works
The easiest way to hire an ecommerce consultant.
Find your expert, book a call, solve your problem — and keep them on when you’re ready.
1. Find your expert
Browse founders and operators who've scaled real DTC brands, and pick your match.
2. Book a call
Choose a time and book a 1:1. Your operator reviews your store before you meet.
3. Solve your problem
Get on the call and leave with a prioritized plan you can act on this week.
Keep them on
Found your person? Retain them as your ongoing ecommerce coach as you scale.
The leading expert network for consumer brands.
MentorPass was created in 2020 to give everyone access to the mentors who can help them best achieve their goals. In 2021, we went all in on the DTC industry, and have since built the strongest network in the world.
500+
mentors
2,000+
brands advised
10,000+
sessions delivered
4.99
average rating
Top 1%
ecommerce operators
Everything you need to know about hiring an ecommerce consultant.
What is an ecommerce consultant?+
An ecommerce consultant is an experienced operator who helps you diagnose what's holding your online store back — acquisition, conversion, retention, margin or operations — and tells you the highest-leverage move to make next. The best ones have built and scaled real DTC brands, not just studied them.
What does an ecommerce consultant do?+
Depending on what your store needs, an ecommerce consultant might audit your paid acquisition, fix your conversion funnel, design a retention and subscription strategy, find margin in your COGS and fulfillment, or map an expansion into retail and Amazon. The value is judgment — someone who's made the same call before telling you what to do, and what to skip.
How much does an ecommerce consultant cost?+
Agencies typically lock you into $3,000–$10,000+ per month up front. On MentorPass you start with a single 1:1 session — the price of one call — and get advice from a proven operator. If you want ongoing support, you set up a coaching retainer with the same person, on your terms, after you’ve already seen the value.
When should you hire an ecommerce consultant?+
Hire one when a decision is getting expensive to get wrong — a channel that's stalled, a funnel that's leaking, a margin you can't find, or a new market you've never sold into. A single session with someone who's already solved it is the fastest, lowest-risk way to get unstuck.
Ecommerce consultant vs. marketing agency — what’s the difference?+
An ecommerce marketing agency gives you a team to execute campaigns — useful when you need hands on keyboards, but you rarely get a founder's strategic judgment, and you're often handed junior staff. A consultant who's actually run a brand gives you that judgment directly. With MentorPass you can start with one and add the other as you scale.
What kind of ecommerce problems can they help with?+
Anything across the DTC stack: paid acquisition, conversion, retention and subscription, margin and finance, brand, operations, retail and Amazon expansion, and fundraising. You pick the operator whose expertise matches your problem.
Who are the consultants on MentorPass?+
They're founders and operators behind brands like Native ($100M exit), AG1 ($1.2B valuation), Obvi, RAW Nutrition and a $200M+ DTC portfolio (Linjer, Raycon). Every profile shows their experience, ratings and verbatim reviews so you can choose the right fit.
Can I work with someone on an ongoing basis?+
Yes — and most founders do. Start with one session, then put the same operator on an ongoing coaching retainer to act as your dedicated ecommerce advisor at the cadence you want. It’s the natural next step once you’ve found your person.
Don't take our word for it. Hear from the operators building the next generation of iconic brands.
As heard on Open Residency Podcast
I hire people who are young & hungry and give them access to tools like MentorPass.
Ross MackayFounder & CEO, Cadence
“MentorPass has been a pivotal tool in our success. We've gotten critical advice and built great relationships.”
George PadillaCo-Founder, Rho Nutrition
“MentorPass gives you access to the operators who built billion-dollar brands. One call feels like a year worth of trial and error.”
Sam GarstFounder & CEO, Nood
1,000+ 5-star reviews
“Extremely specific advice and materials tailored to my exact problems. 50x value.”
PF
Pavel F.“...it saved us months and hundreds of thousands so we're grateful to have him on MentorPass.”
HL
Harel L.“...thankfully we spoke with him and are able to change things now before it costs us millions.”
SR
Santiago R.“I left the call with a game-plan that will save me millions.”
EJ
Evan J.“The wisdom and experience passed down to me on the call is worth millions. There's definitely levels to this retention game.”
RS
Russell S.“He gave me advice that I'm confident will yield a 100x ROI from our 30-minute call.”
MS
Marcin S.“The value I got from the call was 100x the costs.”
CA
Christian A.“ROI in 3 minutes, then 57 extra minutes of awesome learning. Highly recommend.”
WB
William B.“2 months on and we have been growing consistently 100% MoM.”
KF
Kyle F.“...his insights saved me years and a ton of $$.”
SR
Santiago R.“The ROI on this call is going to be insane.”
RG
Rutger G.“My tear-down session was shockingly valuable, immediately actionable, and trivial in cost — compared to the six-figure sales increase I expect as a result.”
KH
Khalid H.“The most valuable call I've had in the last 5 years in business.”
AF
Alex F.“Every conversation with Roman feels like a brain upgrade. 10/10, would absolutely recommend.”
AS
Armon S.“Straight to the point and delivers value bombs. I'm excited to see the insane ROI from this call!”
TC
Thijmen C.“I got more value in 30 mins with Max than 6 months working with another marketing "expert". Fantastic.”
OP
Olivia P.“More value in 30 minutes than most mentors or masterminds offer in months.”
MD
Michael D.“Extremely specific advice and materials tailored to my exact problems. 50x value.”
PF
Pavel F.“...it saved us months and hundreds of thousands so we're grateful to have him on MentorPass.”
HL
Harel L.“...thankfully we spoke with him and are able to change things now before it costs us millions.”
SR
Santiago R.“I left the call with a game-plan that will save me millions.”
EJ
Evan J.“The wisdom and experience passed down to me on the call is worth millions. There's definitely levels to this retention game.”
RS
Russell S.“He gave me advice that I'm confident will yield a 100x ROI from our 30-minute call.”
MS
Marcin S.“The value I got from the call was 100x the costs.”
CA
Christian A.“ROI in 3 minutes, then 57 extra minutes of awesome learning. Highly recommend.”
WB
William B.“2 months on and we have been growing consistently 100% MoM.”
KF
Kyle F.“...his insights saved me years and a ton of $$.”
SR
Santiago R.“The ROI on this call is going to be insane.”
RG
Rutger G.“My tear-down session was shockingly valuable, immediately actionable, and trivial in cost — compared to the six-figure sales increase I expect as a result.”
KH
Khalid H.“The most valuable call I've had in the last 5 years in business.”
AF
Alex F.“Every conversation with Roman feels like a brain upgrade. 10/10, would absolutely recommend.”
AS
Armon S.“Straight to the point and delivers value bombs. I'm excited to see the insane ROI from this call!”
TC
Thijmen C.“I got more value in 30 mins with Max than 6 months working with another marketing "expert". Fantastic.”
OP
Olivia P.“More value in 30 minutes than most mentors or masterminds offer in months.”
MD
Michael D.“Probably the most valuable 30 minutes of my life. 100% recommend.”
KR
Kamal R.“The advice I got from him can change the trajectory of my business.”
TS
Tom S.“Questions that were on my mind for months were solved in minutes! I'm kicking myself for not meeting him sooner.”
EG
Eli G.“It took me almost 5 months and he solved it in 1 hour — just by listening to me.”
PK
Patrick K.“...could well have just saved me 6 months of trial and error.”
JH
Jacob H.“I gained more clarity in 1 hour than in the last 1.5 years. Highly recommend!”
AS
Alexander S.“Since working with Bryan I've experienced the fastest growth in my e-com brands to date and consistently exceeded Q4 targets.”
SS
Sliman S.“Over 20 calls later, this was probably the most valuable call I've had on MentorPass. Need I say more?”
HH
Hamza H.“...his knowledge was worth 10x what I paid for the session. Run, don't walk to book time.”
MS
Michele S.“George is my go-to expert for all things ecommerce email marketing.”
PA
Pat A.“Worth its weight in gold. Highly highly recommend.”
HB
Hayden B.“No way you will waste your money!”
TC
Thomas C.“Ron should be charging more for these sessions. His insights and connections make every minute beyond worthwhile.”
JS
Josemaria S.“Come with the right questions and you will leave with the power to easily 100x+ the cost of the call.”
J
Justin“I've been working on feedback from this session for the last 7 months including implementing EOS and competitively bidding COGS. Extremely valuable.”
TR
Tavish R.“Worth every penny, wish I had done this sooner!”
MV
Mike V.“Probably the most valuable 30 minutes of my life. 100% recommend.”
KR
Kamal R.“The advice I got from him can change the trajectory of my business.”
TS
Tom S.“Questions that were on my mind for months were solved in minutes! I'm kicking myself for not meeting him sooner.”
EG
Eli G.“It took me almost 5 months and he solved it in 1 hour — just by listening to me.”
PK
Patrick K.“...could well have just saved me 6 months of trial and error.”
JH
Jacob H.“I gained more clarity in 1 hour than in the last 1.5 years. Highly recommend!”
AS
Alexander S.“Since working with Bryan I've experienced the fastest growth in my e-com brands to date and consistently exceeded Q4 targets.”
SS
Sliman S.“Over 20 calls later, this was probably the most valuable call I've had on MentorPass. Need I say more?”
HH
Hamza H.“...his knowledge was worth 10x what I paid for the session. Run, don't walk to book time.”
MS
Michele S.“George is my go-to expert for all things ecommerce email marketing.”
PA
Pat A.“Worth its weight in gold. Highly highly recommend.”
HB
Hayden B.“No way you will waste your money!”
TC
Thomas C.“Ron should be charging more for these sessions. His insights and connections make every minute beyond worthwhile.”
JS
Josemaria S.“Come with the right questions and you will leave with the power to easily 100x+ the cost of the call.”
J
Justin“I've been working on feedback from this session for the last 7 months including implementing EOS and competitively bidding COGS. Extremely valuable.”
TR
Tavish R.“Worth every penny, wish I had done this sooner!”
MV
Mike V.Get advice from people who've actually done it.
Book a 1:1 with a founder or operator who scaled a brand like yours. Get a plan you run Monday — and keep them on as your coach as you scale.
